Our client, a leading technology firm, is looking for Technical Services Support Specialists with their global technology team. The selected candidates would support global users on a technology prospective. Great career potential and growth.
– Respond to telephone inquiries from internal users concerning on technical support, process and procedures request.
– Record, resolve or direct request to appropriate technical teams, and follow up to ensure user satisfaction.
– 1 years experience as a Technical Support / Helpdesk or related area.
– Knowledge in computer hardware and software will help (will also consider a fresh graduate in Computer Engineering who wants to get into a Support role)
– Excellent verbal and written English Communications Skills.
– Proactive and positive attitude.
– University degree in an IT-related discipline. Fresh University Graduate will also be considered.
This is a permanent role