Our client, a leading insurance group is looking for a Production Support Manager to manage the production support environment with its flagship digital technology platform. The selected candidate will be maintaining the production environment in a Cloud-based platform. Fantastic opportunity to work on a large scale platform.
– Manage the system support, administration, and maintenance of the production system environments.
– Manage system incidents and work with the Asia technology teams and service providers on incident resolutions.
– Manage the system environment change which supports various project activities.
– Manage system user access including connectivity and access issues.
– Monitor and lead the resources and capacity planning of the production environment.
– Work with the vendors and regional resources in providing implementations and change.
– Around 8 years of working experience with managing production support environments.
– Experience with public cloud (ideally Azure) based application management experience is highly preferred.
– Strong experience in Azure technology and services is preferred.
– Knowledge in Windows, Linux, and Azure SQL Server.
– Bachelor’s Degree from a reputable University.
– Excellent communications skills in English and Chinese (Cantonese)
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