Our client, a leading investment bank, is looking for a Voice Recording Support Engineer to join their Voice Network team. The selected candidate will also be supporting their front office trading voice infrastructure. Great exposure and remuneration.

Responsibilities:
– Support the Asia Voice Recording infrastructure NICE Voice Recording Services.
– Identify specific improvements and work with the other network engineerings to take action on.
– Provide L3 technical support on high impact Voice Recording Systems incidents.
– Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution.
– Manage and coordinate with business on projects and incidents.

Requirements:
– At least 7 years of experience with Voice Network Technology: NICE VR recording systems, BT/IPC Trading Systems, Speakerbus, Cisco IPT etc.
– Good knowledge in Network Voice Engineering, network Voice design, or related Voice Network infrastructure.
– CCNP or CCVP is a plus.
– Good communication skills in English. You will be working in an international banking environment.
– Excellent incident and troubleshooting skills.

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