Our client, a leading financial, is looking for a Network and Helpdesk Support Engineer to join their technical services team. This role will be supporting a board infrastructure across the firm. Perm Position.

Responsibilities:
– Provide support to LAN/WAN networks, servers, firewalls, and network equipment.
– Provide helpdesk technical support including desktop computers, software, mobile devices, etc.
– Assist with Cyber security project implementations to enhance the internal security infrastructure environment.
– Work with other technology teams for new technology solution setup and deployment.
– Constantly evaluate the desktop service support model and enhance the service level with suggestions and changes.

Requirements:
– Experience in providing helpdesk, network, or server technical support in a professional service field.
– Knowledge in managing the internet, firewalls, switches, security tools, VPN and data backup technology, etc.
– Experience in supporting Windows OS & TCPIP/IP, Active Directory, DHCP, DNS configuration, and Office365 features.
– Experience with end-user desktop technology project management including upgrades, implementation, and change.
– Excellent personality in working with various stakeholders.
– Excellent communications skill in English, Mandarin, and Cantonese.
– Higher Diploma or Degree in Computer Science or IT-related Discipline is highly preferred.

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Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large-scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

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