Looking for strong trading desk support / production support candidates with proven knowledge in running a production support team; Great remuneration and growth potential

Responsibilities:
– Provide hands-on production support to the Trading Floor (both Application Support / Desktop Support) including 1/2 level support, ITIL management (incident/problem, environment/configuration, change/release) and enhancements
– Work with regional and global application development teams to ensure that new systems can be adequately supported. Lead a team of 3 people
– Build trusted relationship with key stakeholders including negotiating SLAs/OLAs and other support elements
– Provide support status updates to key stakeholders
– Ensure continued integrity of the production environment through testing/reviewing all changes made by the technology team and maintaining up-to-date documentation

Requirements:
– Proven experience providing application support at a reputable global bank / financial firm
– Strong knowledge in cash equities / derivatives
– Knowledge of Trading Systems
– Proficient in unix/linux, Windows, sql, database, scripting, etc.
– Must come from a previous hands-on application support background
– Good understanding of ITIL methodologies
– Excellent communication skills in English and Japanese; analytical skills

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Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/