Our client, a leading enterprise with hundreds of millions of budget in the IT space, is looking for an IT Vendor Management Manager to manage their technology services and projects. The selected candidate will be establishing IT Vendor Management Governance, Strategy, and ongoing Vendors selection and management operations. It is an exciting role looking for someone to establish a more systematic Vendor Management approach in the firm.

Responsibilities:
– Design and formulate vendor management strategy, framework, policies, workflow, and toolsets for effective management of IT Services providers (including Infrastructure, Software, and Cloud).
– Act as the IT vendor management team lead to manage end-to-end IT service provider engagement.
– Manage vendor onboarding process as well as contractual matters, and act as their point of contact.
– Work with the internal business stakeholders and act as a bridge with the external vendors
– Collaborate with internal stakeholders (Legal, Compliance, Finance. HR, etc) on contract matters
– Draft, evaluate, negotiate and execute contracts
– Provide due diligence, risk management, and performance monitoring
– Track, measure, evaluate, and report vendor performance with defined KPIs and Scope of services.
– Work with senior management and provide suggestions on the right vendor management strategy
– Work with the IT teams to monitor and review the IT Services provider’s performance including service review meetings, renewal, etc.
– Oversee contractual agreements for all the vendors

Requirements:
– At least 8 years of experience in managing, reviewing, and negotiating with IT vendors’ contracts.
– Experience in managing an IT Vendor management function in a leadership role.
– Good knowledge of technology service agreements, financial arrangements, and service guidelines.
– Extensive experience in RFP, vendor performance measurement tools, and implementing Vendor Management Office
– Good IT knowledge in Infrastructure, Software, and On-Premise / Cloud Services.
– Extensive experience working with IT suppliers and vendors.
– Excellent negotiation skills to discuss new contracts and renew contracts with vendors.
– Financial analysis skills to manage budgeting, ROI, etc.
– Good communication skills in English and Chinese (Cantonese is a must, Mandarin is good to have).
– Enterprise experience with large IT services provisioning.
– University degree in IT or related discipline

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