Our client, a leading global law firm in Hong Kong, is looking for an IT Support Engineer to provide helpdesk / deskside support to their firmwide users (including lawyers, senior partners, VIPs, top management etc). You will also be joining a very stable team with excellent career prospects.
– Provide end-user technical support for HK and other global offices.
– Respond to telephone / email / deskside enquiries from internal users on technical support, troubleshooting and resolution.
– Hands-on role including desktop installations, configuration, systems testing, and day-to-day support covering end-user desktop & business applications.
– Routine hardware and software maintenance for the end user space.
– Manage IT Inventory and maintain proper records.
– Support infrastructure related projects.
– 2+ years of experience in a Helpdesk / Technical support role, Legal / Law Firm experience is a plus
– Knowledge in computer hardware (e.g. PC / laptop, printers, mobile devices) and software (e.g Windows Desktop, MS Office/Outlook), and Telecom (e.g. IP Phones, VC support, Mulitmedia)
– Proactive and positive attitude. Excellent customer service oriented mindset.
– Excellent verbal and written communications skills in English and Cantonese
– Bachelor / Higher Diploma in IT related discipline.
Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment
We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.
Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.
Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.
To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/