Our client, a leading global investment bank, is looking for an IT Helpdesk Support to join their team. The selected candidate will be part of the team supporting users across the bank (including the trading floor and front office). Great career potential and growth.
– Provide first-line helpdesk and deskside technical support to end-users across the bank.
– Conduct troubleshooting and resolution on hardware and software, covering:
– PC/desktop, blackberry, market data, IPT, Microsoft Office & other Business Applications;
— Windows7/10, Linux and Citrix;
— Hands-on role including installations (PC, laptop, software, etc), configuration, and systems testing;
– Work as part of a team on IT projects with hands-on implementation;
– Manage IT Inventory and maintain documents
– 2+ years of experience in an IT support role in Banking / Finance industry
– Experience in supporting computer/desktop hardware (PC, Laptop, Mobile Phones, IP Phones, Printers, etc), and software (Windows Desktop, MS Office/365, Outlook, etc) and basic Windows7/10, Linux and Citrix knowledge
– Bachelor / Higher Diploma in IT-related discipline.
– Proactive, positive attitude, presentable with excellent customer service-oriented mindset.
– Energetic and keen to learn and take opportunities to grow technical knowledge and career.
Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment
We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large-scale enterprises in other industries.
Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.
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