Our client, one of the top investment bank in the region are looking for an IT Helpdesk Support Engineer to join their team.  This is a great opportunity for a talented, young professional to join a strong, tightly knit group in a technical and honds-on role.

Requirements:
– 2 years’ experience in a hands-on helpdesk role (please give specific information on what technologies you have supported)

– Windows XP – Windows 7
– Active Directory, Email (Outlook or Notes) and Microsoft Office
– Knowledge of IT infrastructure (network devices, security etc) and additional expertise with voice & videoconferencing (Cisco, Avaya, Nortel) & handheld (Blackberry, iPhone) a definite advantage

– Good University degree in Computer Science, Engineering, or related discipline

– Relevant certification in Microsoft (MCITP), support (ITIL) or networking (CCNA) would be very useful.

– Experience in facing the front office business users with high pressure and demand.

– Excellent communication skills in English

HK-BASED CANDIDATES ONLY

PLEASE INCLUDE CURRENT/EXPECTED SALARY ON THE CV