Our client, a global trading technology platform, is looking for a strong support engineer with great communications to join their electronic trading support team. The selected candidate will cover the APAC region working with the global team. It is an expanding business with lots of opportunities.

Key Responsibilities:
– Provide analysis and troubleshooting for both buy-side and sell-side electronic trading platforms across multiple asset classes on Equity, Options, Futures, Fixed Income, and FX.
– Provide incident management and resolution across technical issues.
– Work with the engineering team and product teams to improve and prevent outages with future design and systems.
– Communicate with external clients on technical support.
– Partner with the account management team to provide a proactive engagement with the clients.
– Coordinate with IT teams for projects and system implementations.
– Work with support teams on application issues and business projects.

Requirements:
– At least 5 years of financial trading platform application support experience.
– Extensive knowledge and experience with the whole trade lifecycle.
– Good knowledge of different financial products in Equity, Options, Futures, Fixed Income, and FX market workflows.
– Technical Support experience using UNIX / Linux, Network Connectivity (TCP/IP), MQ, SQL Databases, etc.
– Experience with message and connectivity protocols including FIX.
– Exposure to a scripting language like Python would be a great plus.
– Good team player with excellent interpersonal skills
– Excellent command of English, you will be working in a global international environment.
– Excellent command of Cantonese or Mandarin.
– Bachelor’s Degree in Computer Science or related discipline.

______________________________________________

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large-scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License # 62713)