My client, a leading commercial bank, is looking for a strong Data Center Operations Manager to join their team. Selected candidate will be leading a team on data center operations. Perm position, stable career and good remuneration and benefit.

Responsibilities:
– Manage the existing Data Center operations and lead the operations team, make sure all work (including deployment, troubleshooting, and break/fix) follows the firm’s standards;
– Define ITIL and other best practices.  Contribute to the continual enhancement of standards & policies and support procedures;
– Manage the change management and problem management in the data center.
– Work with internal teams on production change across application changes, security patches, firmware upgrades and maintenance activities.
– Monitor daily DC operations including physical access/security, DC infrastructure (cabling, cooling, racking) and working with relevant technical teams (Windows, UNIX, Network etc) to ensure full problem resolution;
– Manage the data center operations team including personnel management, appraisal, training, hiring etc.

Requirements:
– 8+ year’s solid experience in a data center operations role and complex enterprise environment;
– Knowledge in data center engineering management (such as electrical & data cabling, cooling/ventilation etc);
– Strong experience deploying and troubleshooting Windows or UNIX Servers, Backup and Storage, Network hardware (routers/switches/firewalls);
– Knowledge in ITIL, Service Management, and other audit/regulatory standards would also be good;
– Experience in managing vendors and outsourcing partners.
– Strong communication skills, able to work with multiple technology teams in a diverse environment;

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