Our client, a leading financial institution, with a global team on its public cloud platform. They are looking for a Cloud Reliability Support Lead in their highly technical team. You will have the chance to work on a highly-automated global engineering platform.
– Lead the support and delivery of a highly resilient and scalable cloud platform for the global application development team.
– Lead the support team and mentor junior members on technical support, platform development, continuous delivery, and resilience.
– Lead the response to incidents and problems regarding the cloud platform. Build an incident response and support model with proper escalation for 24×7 follow the sun support.
– Work with platform engineers, software teams, product managers, engineering group to discover new value and features for the platform.
– Actively review and feedback the design of features of the platform which enhances the platform operations efficiency and security.
– Lead the team to provide great technology services for application users with a focus on self-service and continuous delivery.
– At least 12 years of Engineering experience in an enterprise environment.
– Team Leadership experience in providing SRE, DevOps, or Production Support.
– Experience with public cloud platforms such as AWS, Azure, or GCP is preferred.
– In-depth technical experience with container platforms or technologies like Pivotal Cloud Foundry, BOSH, AKS, Apigee etc.
– Experience with cloud platform operations including system, network, and security.
– Strong experience in automated provisioning and configuration management tools.
– Familiar with Agile and DevOps principles, Test-Driven development, continuous integration, and other approaches that accelerate the delivery of new features.
– Experience in writing code and scripts using Python, Perl, and Java.
– Good communication skills in English, you will be working in a global team.
– Certifications in AWS or Azure would be a great plus.
– Bachelor’s Degree from a reputable University.
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