Our client, a leading financial institution is looking for a team lead in managing their application support for their Fixed Income and Commodities trading. It would be on a follow-the-sun model to cover global trading.  You will be working with one of the well-known commodities trading desks globally.

Responsibilities:
– Provide technical support for pre-trade and post-trade front office trading systems covering Fixed Income, and Commodities.
– Work directly with Traders / FO / Market Risk clients to build trusted relationships and provide timely technical support.
– Manage the support team and provide guidance and mentorship.
– Work with development teams regarding long-term support issues and improvements; Proactively find ways to improve the long-term stability of the trading platform
– Take ownership of production issues and provide incident management.
– Provide project management as necessary (capacity, performance, upgrades, reporting, documentation)

Requirements:
– At least 8 years of application technical support at a reputable financial firm or investment bank in a Front Office to Back Office environment.
– Commercial experience/knowledge in the Fixed Income/ Commodities Trading area would be a great plus.
– Proficient in the following technical skills: Unix/Linux, SQL, Shell, FIX, Python, Perl, etc.
– Team Leadership experience in providing technical management and mentorship.
– Possess energy and enthusiasm to thrive in a high-pressure environment and work with international users.
– Independent and mature; Strong problem-solving skills.
– Excellent communication in English and interpersonal skills.
– Able to work with early morning and late evening shift hours.

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