Our client, a large enterprise with over 10,000 Apple and Mac Device users, is looking for an Apple & Mac MDM Engineer to join their end-user computing technology team. This is a great opportunity for a talented team player to join an enterprise organization. Permanent Position.
– Provide L3 and L3 Support of end-user technology including remote working, mobile device, and Mac machine management platforms (WorkSpace One UEM (Airwatch), Microsoft Intune, and Jamf)
– Support model via ticketing/incident management system and follow delivery SLA.
– Provide a high-quality technology support service to the firm employees including Senior management and VIPs.
– Work closely with Project teams and subject matter experts on solutions and support.
– Constantly evaluate the service support model and enhance the service level with suggestions and changes.
– Around 5 years of technical support experience with Apple and Mac machine management platforms (WorkSpace One UEM (Airwatch), Microsoft Intune, and Jamf)
– Experience in supporting a multi-location environment in a medium to large-scale enterprise.
– Experience with hardware and software inventory management.
– Excellent customer service personality.
– Excellent communications skills in English and Cantonese.
– Bachelor’s Degree is highly preferred.
Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment
We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large-scale enterprises in other industries.
Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.
Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.
To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License # 65791)